Australian Government – Lotus Forms Project

Australian Government – Lotus Forms Project

The Challenge Australian Federal Government agency setup to provide a mechanism of external review of decisions made by Centrelink and the Child Support Agency. Many forms are used by both applicants and the agency staff. Often these forms were manually filled in then...
Victorian Government Staff Performance (PPD Online)

Victorian Government Staff Performance (PPD Online)

The Challenge With over 3000 employees Victoria wide, this Victorian Government Agency operates within the bounds of a complex Enterprise Bargaining Agreement that dictates guidelines for progressing throughout the organisation, and eligibility for staff performance...
NAB – Risk Management

NAB – Risk Management

The Challenge In the NAB’s 2007 Shareholder Review, the CFO’s message included a section discussing the NAB’s work to obtain advanced accreditation under Basel II, which is an international standard for banks to guard against operational and financial risk. The...